Appeal a ticket | Calgary Parking
If you believe you have received a parking tag or infraction notice in error, you may want to request an administrative review/appeal.
There are two ways to appeal:
-
Calgary Parking Administrative Review
For tags and infraction notices with data entry, signage or officer errors.You also may appeal a violation ticket with us up to 10 days before the court date and once it has been issued, it must be appealed by email.
If an appeal is successful, your ticket will be cancelled.
During the early payment incentive period, starting the appeal process will pause the fine payment schedule. If your appeal is unsuccessful, the fine payment schedule resumes on the day you are contacted about the review results. You will have seven days to pay the fine at the paused amount or you can wait for the violation ticket to be issued and contact the Provincial Traffic Court by the first appearance date.
-
Traffic Court
For Violation Tickets appealed due to compassionate reasons (e.g. health, medical, etc.) or mitigating circumstances (e.g. stopped for a minute, volunteering, etc.).Successful appeals may result in having the fine amount reduced, payment extension or cancelled entirely.
If you are appealing your ticket due to personal or situational reasons, or you want to request a fine reduction or make payment arrangements, please wait until you receive your Violation Ticket and follow the Traffic Court process. A violation ticket must be received prior to contacting the Traffic Court. Court instructions must be followed regardless of Administrative Review status.
Please note that only unpaid tickets can be appealed.
Contact us
403-537-7000 (option 1)
parkingappeal@calgary.ca
Administrative review process
1. Make an appeal request
1. Make an appeal request
Make an appeal request with supporting evidence.
Online form
Tags and infraction notices only.
Use the online form to submit an appeal request (one request per ticket). Submitting online will automatically pause the early payment schedule.
- Ticket number
- Licence plate number
- Your contact information
- Details of the error(s) made and supporting photographs
- First 6 and last 4 digits of your credit card number (if proving a purchase was made)
- Permit, Membership number or ParkPlus account information (the licence plate must be registered and activated on the account)
By email
Tags, infraction notices, and violation tickets.
If a violation ticket has been issued, your request must be received no later than 10 calendar days before to the first appearance date.
- Ticket number
- Licence plate number
- Your contact information
- Details of the error(s) made and supporting photographs
- First 6 and last 4 digits of your credit card number (if proving a purchase was made)
- Permit, Membership number or ParkPlus account information (the licence plate must be registered and activated on the account)
In-person form
Tags and infraction notices only.
Bring the following to the Impound Lot (400 39 Ave. S.E.):
- Ticket
- Your contact information
- Details of the error(s) made and any supporting documentation
- First 6 and last 4 digits of your credit card number (if proving a purchase was made)
- Permit, Membership number or ParkPlus account information (the licence plate must be registered and activated on the account)
By letter
Tags and infraction notices only.
You may also mail or fax an appeal request:
- Ticket
- Your contact information
- Details of the error(s) made and any supporting documentation
- First 6 and last 4 digits of your credit card number (if proving a purchase was made)
- Permit, Membership number or ParkPlus account information (the licence plate must be registered and activated on the account)
Fax: 403-537-7001
Mailing address:
400 39 Avenue S.E.
Calgary, AB T2G 5P8
Where to find your ticket number
2. We will investigate
2. We will investigate
We will investigate and provide a decision within 14 business days. To check the status of your request:
Online form
Make sure you have:
- Ticket/tag number
- The referenced licence plate number
By phone
Make sure you have:
- Ticket/tag number
- The referenced licence plate number
3. You will be notified
3. You will be notified
Once a decision has been made, you will be notified of the results and any follow-up instructions.
