Information | MyParking app issue on Android devices

We are aware of an issue affecting the MyParking app on Android devices and apologize for any inconvenience this may cause. Our team is actively working to resolve the issue. In the meantime, you may also use the Virtual Pay Machine, ParkPlus for Web or pay machines to pay for parking.

Parking Safety & Compliance | Calgary Parking

Parking safety & compliance

Our Parking Safety & Compliance department is focused on promoting safe parking practices. They achieve this in many different ways, including:

  • Community outreach

    Parking Safety & Compliance (PSC) Officers will attend community gatherings, schools or team up with the Calgary Police Service (CPS) to special events, like “Coffee with an Officer”, to educate the public on why safe parking is important, parking regulations, and common parking errors to avoid getting a ticket.

  • Festivals and Events

    Particularly during the summer, our PSC Officers assist other municipal services during events like Canada Day, Stampede, and Globalfest. These events require streets to be cleared and parking restrictions monitored so that emergency vehicles can get through, ensuring public safety.

  • School patrol

    Maintaining safe parking around schools, particularly during busy pick-up and drop-off times at elementary schools is a persistent issue. Our dedicated School Patrol team attends schools during these busy times to educate parents and guardians on safe parking practices for the safety of all children.

  • Enforcement

    When parking regulations are not followed, PSC Officers do need to enforce them by issuing tickets in hopes that drivers will change their parking behaviour and contribute to a safer community for everyone.

Enforcement

Report an illegally parked vehicle. Response times may vary. Reports can only be made over the phone.

Our Parking Safety and Compliance Officers can give tickets for parking offenses within Calgary city limits, as described in:

Enforcement involves:

  • Responding to calls about illegally parked cars
  • Patrolling high congestion areas and during busy times like rush hour, schools, or special events
  • Automatic enforcement through photo enforcement vehicles with license plate recognition technology and ParkPlus system reports
  • Photo enforcement and digitization of parking sessions and permits allows for an efficient process.

How photo enforcement works

  1. Photo enforcement vehicles regularly patrol parking areas. They capture time and location-stamped photos of parked vehicles.
  2. The ParkPlus system compares these photos to payment records to validate payments, and licence plate registration for membership parking, permits and contracts. It marks “potential violations” where it can’t find a match.
  3. A Bylaw Officer reviews the “potential violation” in detail. 
  4. If the violation is confirmed, a parking ticket is printed and mailed with the photo evidence to the last known registered owner of the vehicle.

Parking, safety and compliance hours

Daily hours

Mon – Fri: 6 a.m. to 12:30 a.m.
Sat & Sun: 8:30 a.m. to 12:30 a.m.

To report an illegally parked vehicle, please call 403-537-7000, option 3

Holiday hours 2024

Holiday Date Hours
New Year's Day Wednesday, January 01 9 a.m. to 8 p.m.
Family Day Monday, Febuary 17 8 a.m. to 8 p.m.
Good Friday Friday, April 18 8 a.m. to 8 p.m.
Easter Sunday Sunday, April 20 8 a.m. to 8 p.m.
Easter Monday Monday, April 21 Regular Hours
Victoria Day Monday, May 19 8 a.m. to 8 p.m.
Canada Day Tuesday, July 01 8 a.m. to 12:30 a.m.
Heritage Day Monday, August 4 8 a.m. to 12:30 a.m.
Labour Day Monday, September 1 8 a.m. to 12:30 a.m.
National Day for Truth and Reconciliation Tuesday, September 30 8 a.m. to 8 p.m.
Thanksgiving Monday, October 13 8 a.m. to 8 p.m.
Remembrance Day Tuesday, November 11 8 a.m. to 8 p.m.
December 21-23 8 a.m. to 8 p.m.
Christmas Eve Wednesday, December 24 8 a.m. to 6 p.m.
Christmas Day Thursday, December 25 Closed
Boxing Day Friday, December 26 9 a.m. to 8 p.m.
December 27-30 8 a.m. to 8 p.m.
New Year's Eve Wednesday, December 31 8:30 a.m. to 6 p.m.
New Years Day Thursday, January 1 8 a.m. to 8 p.m.
January 2-3 8 a.m. to 8 p.m.
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